Healthcare Information Systems Solutions & Training
Digital Imaging Department – Workflow Accuracy Program (WAP)
Q4’s Workflow Integrity Program (WAP) is a customized, structured training program designed to ensure workflow integrity and an efficient radiologic practice. Ideal for healthcare facilities with an implemented PACS or those who are still considering it, WAP establishes PACS enterprise accountability while providing image and report accessibility for the entire enterprise. WAP is supported by a collaborative effort between your radiology department and the PACS team leadership and focuses on improving report integrity and managing organizational changes.
IT Strategic Planning and Vendor Selection: RIS, PACS, Speech Recognition
RIS
Q4 guides your practice to success by differentiating among RIS vendors, optimizing the use of the RIS to your workflow and processes, identifying areas where workflow redesign can improve efficiency, leveraging synergies among RIS, PACS and Speech Recognition, and developing an implementation plan.
PACS
Q4 helps you determine how and when to implement PACS technology, how to identify and marshal the necessary internal and external resources, how workflow redesign will increase your operational effectiveness, and what the return on investment will be (both soft savings and hard dollar cost savings).
Speech Recognition
The Q4 team helps plan and implement advanced speech recognition technology to automate radiology dictation, speeding information to referring physicians, while reducing costs associated with transcription and conventional dictation systems.
Strategic Planning
The Q4 team guides senior leaders in planning for the acquisition and deployment of major technology. The planning process includes interviews with stakeholders, operational and technical assessments, competitive market analysis, and a financial ROI on the entire capital purchase. The final product assimilates these findings into a high-level implementation plan that meets the goals and financial considerations of the organization.
Cost Justification
Q4 provides clients with an objective assessment of the financial impact of implementing new technology. The consulting team builds an objective financial model that includes operational, technical, clinical and market-impact analyses.
Request for Proposal
Once a decision is made to purchase new technology, Q4 develops a request for proposal (RFP) document and identifies the appropriate vendors for RFP submission. The RFP incorporates your organization’s needs at the operational, technical and clinical levels.
Vendor Evaluation & Selection
Q4 guides clients through the vendor evaluation process – from RFP-response analysis through contract signing. Q4 utilizes the Evaluator, a proprietary tool, to lead the client team through an interactive and objective evaluation process. Q4 coordinates and accompanies clients’ leadership team on site visits. Q4 also provides advice on financing options and assists in contract negotiation (if desired).
Project Planning & Operational Implementation
Implementation of new technology requires thorough planning. The Q4 team will design a customized project plan to successfully transition the new technology into your operation. The Q4’s project plans include operational, technical, capital equipment and financial planning with detailed guidelines and timelines to help your organization achieve its goals.
IT Implementation Support
Q4 offers a full range of PACS implementation services designed to optimize your day-to-day PACS utilization. We collaborate with your facility and your PACS vendor to design a complete implementation plan.
Q4 fills the expertise gap with peer-to-peer assistance or full implementation support.
Our implementation services include:
Business Intelligence
Imaging IT systems capture an enormous amount of information about your operations but designing reporting mechanisms and monitoring trends can be time consuming. Using information to make real-time decisions about your operations and market position saves time and money in the short and long term.
What do you need to know and how should you track it?
Q4 will assist you in identifying your systems’ capabilities for data tracking and in establishing the need for knowledge in various parts of your operation. Our team includes IT, operations and business consultants to provide you with a comprehensive assessment and recommendations.
Chances are, your information systems can provide you with valuable information about your:
Let Q4 builds the bridge between people, process and technology at your institution.
Training, Troubleshooting and Support
New technology doesn’t always follow the expected outcomes. Q4 provides training for your staff’s evolving needs, troubleshoot services and support.
Training
Physicians, technologists and medical staff must receive comprehensive training and support to successfully integrate new technology. Q4 offers a wide array of training, education and support services, all customizable for your needs.
These services include, but are not limited to:
Troubleshooting & Support
1. On-Site Troubleshooting
Q4 can send specialized teams to your organization to support various initiatives throughout the implementation and on an ongoing basis.
2. Off-Site Support
You will have ongoing access via telephone conference calls with our specialists at Q4. The specialists can offer support in areas such as:
phone 866-362-9800
email info@q4medsource.com
web www.q4medsource.com.
Q4 can help you achieve it all. The tools to help grow your business. The people to help guide you.